4 Technological Solutions That Will Change the Way You Work

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Your computer keeps freezing. You can't make a phone call, and you have a meeting in an hour. You are locked out of your Outlook account.

Have you ever run into technological interruptions such as these, that force you to take 25 minutes out of your work day to problem-solve? 

Here are 4 Technological Solutions that can help with the prevention of these issues, and give yourself and your coworkers peace of mind.

It's All About The Network

Make sure your network is properly setup, maintained, and managed. If your network isn't properly designed to support your number of users, and your application usage, you will run into an abundance of technology-related issues.

Virtual Work Environment

Building a wireless network that is efficient will play an important role in simplifying the lives of your employees. Giving employees a virtual way to connect to the business server can allow them to work from anywhere, at any time. 

Being Prepared Beforehand

Allow yourself and your business to be prepared before a tech emergency arises. Make sure to have a plan in terms of network recovery, backups, and security. If you don't have a plan, make sure someone can arrange a plan for you. It could end up saving your business if your network ever crashes.

Upkeep is Necessary

Paying attention to the technology in your work environment is not a one-day project. It will require maintenance and updates to continue to meet the expectations of your business. Managing anti-virus software, upgrades, security, backups, etc., will make the difference between staying on top of your technology problems or completely falling behind them.

 

Keeping these 4 aspects in mind can enhance and completely change the way you work.

 

Click below to download our FREE guide on the impact of Managed IT Services for more information! 

 

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Topics: Security, Outsourced IT

What Does Connectivity Have To Do With It?

Connectivity (2).jpgOne of the major components to our client's success is the effectiveness of their connectivity. Just as it sounds, connectivity is the state of being connected, a back of mind concept for many users. This component is crucial in how different pieces of technology work together to provide a flawless work environment. 

Why does this matter? How our client's network and connectivity work together directly influences what decisions are made about what a technical environment needs, or doesn't need.

We focus on connectivity for our partners by using The 3 P's. We determine what programs are being used, how they are performing, and the overall level of productivity the user hopes to gain from efficient connectivity in their organization. 

Programs

Determining the daily use of applications is useful in arranging how to set up a network to best support the bandwidth of crucial applications. Setting up a network that can effectively support these programs will directly improve the connectivity at large. 

Performance

With the use of these programs follows the level of performance, otherwise known as latency. Latency is measured by milliseconds, and it emphasizes the amount of delays within a client's network. As the level of latency increases, the reliability of technology decreases, therefore affecting the overall performance of programs. Keeping connectivity back of mind will affect overall technical performance. 

Productivity

One purpose of IT is to help raise the levels of productivity within a work environment. If users are constantly struggling with certain technical issues, they won't be as productive. Spending time during an IT consultation examining different connectivity options will help to achieve the goal of increasing user productivity, and aid in meeting our client's goals.

The better the connectivity, the more reliable the programs will be, resulting in a high level of performance and user productivity. 

That's why connectivity matters.

 

Click here for some good computer habits to help keep connectivity top of mind!

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Topics: Security, Outsourced IT

Internet Safety – 5 Best Practices for Keeping Your Business Safe

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It is no secret that your business could be under attack by cybercriminals at any moment of any day. It is the basic fact of business in the internet age. Providing small business security against these probing cyber criminals requires a culture of security within a business. Check out the five best practices for keeping your business safe below.

  1. Every business should start by having an “Internet Use Policy” as part of their employee handbook.  The policy should serve as a guideline as to what is acceptable use of company owned technology. 
  2. Businesses should consider limiting and regularly audit the number of employees that have the ability to install software and access confidential company information.  Elevated privileges are often required to install spyware or ransomware on users’ computers.  Once the software has been installed, it has the same access as the user to data on the network, which may contain confidential or sensitive information. 
  3. Be proactive when it comes to protecting company assets.  Ensure all of your company computers have an up-to-date anti-virus/antimalware software installed.  Companies may also consider implementing a Web Filter to better protect employees from accessing potentially unsafe websites.
  4. Email may also be a threat to your network.  Many viruses and spyware applications are installed via email attachments or links from emails that look legitimate.  Implementing a Spam Filter will not only catch potential threats, it may increase employee productivity being lost to deleting all that junk mail.  Companies that deal with sensitive information regularly should also consider adding a secure email solution.  It’s the only safe way to send sensitive information via email.
  5. Nothing is more important than employee education when it comes to protecting company assets.  Ensure your employees know the basics when it comes to safe internet usage.  Below is a list of five safe Internet surfing tips everyone should be aware of.
    1. Use a unique password for each website
    2. Ensure your password is complex and change it regularly
    3. Never enter personal information into an unsecure website (look for the https: or lock to be sure the website is secure)
    4. Never click on links or attachments in an email from an unknown sender
    5. Advertisements even on major websites can redirect you to a potentially harmful website

Educating your team on proper security practices will always be key to keeping your business safe. To take the first step, download and share with your team the 6 Best Computer Habits below.

 

Click to Download 6 Good Computer Habits 

Topics: Security

The Year of Ransomware: What you need to know to protect your data

ransomware protect your data

"Help_Decrypt_Your_Files," the year of ransomware has officially arrived. These 4 words can turn a business upside down with one click of the mouse. Your calendar, your kid's baseball schedule, payroll information for hundreds of nurses - to nothing, everything is encrypted. The emotional moments following are filled with panic and distress; someone or something has locked all of your files. A popup will then notify you of a specific amount of time you have to pay via untraceable bitcoins in order to retrieve your files, or lose them forever.

This has become the reality for many businesses across the country. With 90,000 machines being infected on a daily basis, it’s a dire situation. For Hollywood Presbyterian Medical Center in Los Angeles, it was more than a harsh reality. After being attacked with ransomware, the hospital was forced to shuffle its patients to nearby facilities for weeks as they paid their attackers to regain file control.

Traditional antivirus solutions require manual intervention by a human to review new potential virus or malware threats. Only after a threat has been captured and analyzed is it is added to the database of known threats. While this was a successful method for a long time, hackers have since found ways to disguise and mutate viruses to pass detection. So, while the traditional method of virus detection helps to contain known “old” viruses, it does very little in preventing new ones from invading.

What do you need to know to protect your data?


Enter Cylance, a next generation antivirus software company who predicted the upswing in hacker potential and created a program that combats against today's attackers. Cylance uses a mathematical algorithm to evaluate hundreds of thousands of traits that allow it to accurately classify “bad” files from the “good” files. Thus, Cylance is blocking viruses and malware in real time, regardless of how new or old the malware is, which is why Cylance has been found to be 100% effective at blocking all variants of Locky ransomware.

Thinking about taking your ninja-fighting antivirus software to the next level? Here are the top five things you need to know about Cylance:

  1. Is smarter than any human; built by machine-learning.
  2. Blocks malicious programs before they’re allowed to run, not afterwards.
  3. Does not rely on signature updates that are always stale by definition. 
  4. Is stopping “ransomware” like CryptoLocker and Locky in their tracks.
  5. Protects against “zero-day” malware, even when not connected to the Internet.

Education is key: download the infographic to learn more about the five stages of crypto-ransomware and ways you should already be protecting yourself.


DOWNLOAD THE INFOGRAPHIC 

 

Topics: Security