What Should a Rural Hospital Ask an IT Provider?
Skip the conference room. Walk the provider through five places in your hospital, ask the right question at each stop, and watch what they notice.
Five Nines is partnered with a 22-bed critical access hospital in rural Nebraska that supports up to 125 employees working between a hospital, clinic, and remote clinic. The entire business is operated on computers, and the organization relies on these computers to provide high-quality patient care.
THE CHALLENGE
1. Before Five Nines there was a lack of efficiency and support from a previous IT provider.
2. Their team was unable to find talented IT engineers in rural Nebraska.
3. The hospital needed assistance with high-level server, storage, and networking needs.
THE RESULTS
Five Nines proposed a partnership to be an escalation point for this organization. This 2.5 year partnership has become a story worth telling, as the solutions provided helped with the management of their IT environment, as well as increased engagement and a stronger work/life balance for employees of the hospital.
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