What is Smishing? How to Identify + Report It
SMS phishing (“smishing”) is a form of phishing in which an attacker uses SMS text messages to trick recipients into taking an action and...
Most breaches now involve regular people making mistakes, and phishing emails are one of the easiest ways attackers exploit that.
A single click on a malicious link or attachment can give an attacker a foothold on your device and then your entire network.
The best defense is user awareness plus strong security controls, so people recognize phishing attempts and your environment is ready if someone slips up.
We'd like to throw a quick statistic your way. According to Verizon's Data Breach Investigations Report, over 74% of all breaches include a human element in some way. Why is this significant? This number proves that end-users are the top vulnerability when it comes to IT security.
Now that we have gotten your attention, we'd like to provide you with a breakdown of what phishing really is, how it works, and how you can avoid being a target and the weakest security link.
Phishing is when hacker sends an email to a user in hopes that the individual clicks on a link or opens an attachment within the email. Once the link is clicked or attachment opened, the hacker gains access to the personal information of that user on that device. Afterwards, they can gain access to the network, and once they gain access to the network they can do the same thing to any computer that's connected to that network. All with just one click.
First Step. You can receive a phishing email despite the antivirus software or extra protection your organization has in place, so you can never be too careful. Hackers can get their hands on thousands of emails by using scripts on large search engines. Then, by conducting a little research through your organization's website or social media platforms, hackers can get an idea of what kind of antivirus software is used within your company. They can then customize an attack to fit you before sending a flawless, undetected email.
Second Step. Whoever wants to steal your information will reverse the traffic on your network back outside of your organization. To do this, they connect their hidden network directly to yours, making it difficult for your IT security software to recognize and stop.
Third Step. It's important for hackers to make the phishing email seem as real as possible, so that users mindlessly click on the email. This email doesn't have to necessarily come from a stranger. It could be in the form of a friend, spouse, supervisor, or even a brand.
Once a user clicks, hackers have the power.
Prevention is all about constantly being on the defense. It's important to educate and train all end-users throughout your organization, and it's all about working to make sure your IT environment is properly secured in all aspects.
According to the Cisco Security Report, 57% of cyber-attacks derive from user behavior, an example being the act of clicking on malicious links within emails. Information is the core of every business and is something that needs to be protected. Company data is too significant to compromise over a phishing email that can be prevented.
Don't be the next big fish a hacker catches.
Security tools can block a lot of bad traffic, but they cannot stop every cleverly crafted email. Phishing targets people, not just systems: if an attacker can convince one person to click a link or open an attachment, they can often bypass technical defenses and get direct access to that person’s device and, from there, the wider network.
Attackers can harvest thousands of email addresses using automated scripts, public websites, social media, and data from previous breaches. They often research your company online to mimic vendors, tools, or people you trust, and then craft messages that look legitimate — like software notices, HR updates, or emails “from” your boss — to lower your guard.
Depending on the attack, clicking can install malware, steal your login details via a fake sign‑in page, or silently connect your device back to the attacker’s systems. Once they have that foothold, they may move laterally to other systems, capture more credentials, and spread the attack across any computers connected to the same network.
Slow down any time a message asks you to click a link, open an attachment, or share sensitive info—especially if it is unexpected, urgent, or feels “off.” Check the sender’s address carefully, hover over links to inspect the real destination, avoid opening unrequested attachments, and when in doubt, verify the request using a trusted method (like a known phone number or in‑person conversation) instead of replying or clicking.
Organizations should pair regular security awareness training with layered technical controls: email filtering, multi‑factor authentication for key systems, up‑to‑date endpoint protection, and strong backup and recovery processes. That way, fewer phishing messages reach users, fewer credential theft attempts succeed, and the business can recover faster if an attacker does get in.
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