Managed IT: The Customer Service Experience Matters
We've seen the statistics, we've heard the horror stories, and we understand. The reality behind how often customer experiences go wrong or problems go unsolved is alarming, and...
Timely Patching: Prioritizing Your Risk Management
Do you patch all critical vulnerabilities within 'X' days? If you've dealt with an audit, cyber insurance, or third-party vendor due diligence, you've probably seen some variant...
Why Businesses Need Multi-Factor Authentication
Typing in a simple username and password is no longer enough to protect your data in the business technology world, which is why multi-factor authentication is such an important...
What Are Password Managers And Why Are They Important?
What's your go-to password? We all have one. Is yours secure? You can test how secure one of your top-of-mind passwords really is by checking it here:...
What Is Phishing?
We'd like to throw a quick statistic your way. According to Verizon's Data Breach Investigations Report, over 74% of all breaches include a human element in some way. Why is this...
Top 5 Signs of Social Engineering
It's true – your devices, accounts, and data are all incredibly valuable to cyber criminals, no matter your industry or role. According to Verizon’s 2024 Data Breach Report, 68%...
Why Phone Record Breaches Increase Risk of Impersonation Scams
The AT&T phone record breach – which took place in 2022 and was disclosed July 2024 – affects everyone. Even if you're not an AT&T customer, records of calls placed and text...
Microsoft 365 Copilot: Minimize Risk & Empower Innovation
Microsoft 365 Copilot is an AI-powered assistant that is built into the Microsoft 365 suite of applications including Word, Excel, PowerPoint, Outlook, and Teams to provide...
The Urgency of MFA: Lessons from the Change Healthcare Cyberattack
Information released from the Change Healthcare ransomware attack in February 2024 reveals the absence of Multi-Factor Authentication on a remote-access tool that attackers used...
How Unified Communications Helps To Increase Productivity
Unified Communications is an important business component meant to optimize processes and increase user productivity. It is something that relies on successful technology in order...
